NPS and Culture Change
Over the years, NPS has grown from a metric used by key executives to an overall program that defines the culture of a business. While...
Why VCs Should Require Net Promoter Score (NPS)
VCs and angels invest billions of dollars into startups across every industry imaginable. These startups are at all different stages of...
Net Promoter Score (NPS) for StartUps
Over the last 15 years Fortune 1000 companies have widely adopted the Net Promoter Score methodology. Case study after case study has...
Customer Obsessed Companies
This is the first of what will (hopefully) be many interesting blog posts on our website. Our company is all about signals. Signals that...