San Diego, California

©2017 by Signal59.

Employee Insight Design

Capture real-time employee insights with weekly pulse surveys.

Grow faster.

1. PROGRAM DESIGN

Our process starts with an executive strategy and business plan. Key steps include culture planning and internal communication design. We select the right software for you, then develop the best survey design and survey content calendar to capture key insights.

2. LAUNCH

We employ a collaborative process with you for software customization and beta testing. Our segmentation plan will create richer data. We QA the overall structure and then launch. 

3. ANALYSIS

Our initial data analysis is followed by deep analytics in search of correlations. A bottom-up analysis will identify early qualitative trends. And our insight definitions will create actionable data. Next, develop future planning, hypothesis testing and optimizations.

4. ACTION

Our executive summaries detail insights and impact. Use this data to accelerate customer experience and product development. Our culture plan aligns all teams to delight customers and drive higher NPS scores. We refine ongoing surveys daily, weekly and monthly.